Chapter 2
IN THIS LESSON
Unlock the power of emotional intelligence (EI) to enhance your leadership and interpersonal skills. This course covers the essentials of EI, focusing on self-awareness, self-regulation, empathy, and relationship management. Learn how to apply EI to make better business decisions, manage relationships effectively, and improve both customer and employee satisfaction.
Fundamentals of Emotional Intelligence (EI): Overview and importance of EI for entrepreneurs.
Self-awareness and Self-regulation: Techniques to enhance emotional self-awareness and control.
Empathy and Relationship Management: Developing skills to understand and manage relationships with employees, partners, and customers.
EI in Decision Making: How emotional intelligence influences business decisions.
